Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Altec Dm Series model year.
Safety recall notices and repair campaigns registered for the 2019 Altec Dm Series in Canada.
On a small number of digger derricks with a dual pole rack system, a weld could be missing on the rear pole rack. As a result, the rack could crack and cause the pole and rack to drop in height.
A pole and rack that drop could create a risk of injury.
Altec Industries will notify owners by mail and instruct you to contact Altec Service to inspect the rear pole rack mounting plate, and repair any missing welds at no charge.
On certain aerial devices and digger derricks, a snap ring in the hydraulic check valve assembly could fail. If this happens, the snap ring can get stuck in the hydraulic system. This could result in continued (uncontrolled) movement of the boom. Note: This recall only involves units equipped with a DC pump.
A boom that drifts or continues to move on its own could create a risk of injury to the operator and nearby people.
Altec Industries will notify owners by mail and provide you with instructions for how to inspect the check valve assembly. If the check valve assembly needs to be replaced, Altec will supply a replacement part or set up a service appointment with an Altec Service Center or Mobile Service Technician.
The slope indicator placard on certain digger derricks may have incorrect information. This could make a user think that it is not necessary to level the unit while working on a slope. A unit that is not properly levelled could be unstable.
An unstable derrick unit could create a risk of injury.
The company will notify owners by mail and instruct them to remove the incorrect slope indicator placard.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.