Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2021 Audi Q7 in Canada.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, a problem with the instrument cluster (virtual cockpit) could cause it to shut down. If this happens, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and tell-tales.
Warnings, tell-tales and gauges that don't display could increase the risk of a crash.
Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument cluster software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.
On certain vehicles, the fuel delivery module inside the fuel tank could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This problem could cause the emission control system warning light to turn on.
A sudden loss of engine power could increase the risk of a crash.
Audi will contact owners by mail and instruct you to bring your vehicle to a dealership to replace the fuel delivery module.
On certain vehicles, the rear wheel alignment was not checked during recall 42L1 (Transport Canada Recall 2021-249). As a result, the steering could pull to one side or another and the tires could wear unevenly. If you continue to drive the vehicle in this condition, there may be reduced traction. Eventually, a tire could fail and lose air pressure.
A tire failure could cause a loss of control and increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and adjust the rear wheel alignment, as necessary. Additionally, the dealer will inspect the rear tires for premature and uneven wear due to this issue, and replace them if necessary.
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
On certain vehicles, the lock nuts for the rear trailing arm bolts may be defective. If a nut breaks, there could be sudden changes in rear wheel alignment. This can cause a loss of vehicle stability.
Reduced vehicle stability could cause a loss of control and increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear trailing arm lock nuts. If necessary, the associated bolt(s) will be replaced as well.
Certain vehicles do not meet a performance requirement of Canadian regulations for crash protection. In particular, the vehicles do not meet the minimum testing requirements for an out of position 6-year old child located on the front passenger seat.
An airbag system that does not meet the performance requirements of Canadian regulations could create an increased risk of injury in a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to update the airbag control module.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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