Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2012 Autocar Xpert in Canada.
Certain Xpert chassis vehicles may experience a bounce condition while traveling 40km\h or faster, related to chassis flexibility and body configuration. The bounce condition may be surprising or unnerving to the operator. This could result in a loss of driver control of the vehicle, increasing the risk of a crash causing injury and/or damage to property. Correction: The vehicle will be re-calibrated with an updated calibration program. This updated calibration will correct the issue. Note: This is an expansion of recall 2014394.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain 164-inch wheelbase Xpert chassis vehicles, configured as street sweepers with the sweeper body spaced away from the vehicle cab, may experience a bounce condition while traveling 40km\h or faster, related to chassis flexibility and body configuration. This could result in a loss of driver control of the vehicle, increasing the risk of a crash causing injury and/or damage to property. Correction: The vehicle will be re-calibrated with an updated calibration program. This updated calibration will correct the issue.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, fasteners in the cab may have been insufficiently tightened at time of assembly and could loosen over time, affecting compliance to requirements of several Canada Motor Vehicle Safety Standards (CMVSS), including CMVSS 209 - Seat Belt Assemblies due to seatbelt mounting fasteners, CMVSS 207 - Anchorage of Seats due to seat fasteners and CMVSS 121 - Air Brake Systems due to valve mounting fasteners. Also various other fasteners for the accelerator pedal, steering column, exterior grab handles, and steps to the cab structure may loosen. These issues could affect braking system function, occupant protection in a crash, and create various other risks to safety, increasing the risk of injury and/or damage to property. Correction: Dealers will inspect and replace the affected fasteners.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 210 – Seat Belt Assembly Anchorages. The anchorages may not meet the strength requirements of the Standard. Failure of the seat anchorage to restrain the occupant would increase the risk of personal injury during a crash. Correction: Dealers will reinforce the anchorage and replace the seatbelt assembly.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the wheel rims may have been manufactured incorrectly and could fail. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the errant wheel assembly could strike a vehicle, stationary object, or a bystander. These issues could result in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the wheel rims. Note: Further evaluation revealed that no Canadian vehicles are involved.
A failure of this component (wheels) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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