2012 Chevrolet Impala Recall

This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.

Glass that breaks in to large pieces could create a risk of injury.

The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain Chevrolet Impala police vehicles, the front control arms may fracture. If this occurs, some tire "squeal" or "chirping" may be heard when turning at low speeds. Sudden changes could occur in vehicle handling and, particularly at higher speeds, the driver may not be able to control the vehicle and a crash could occur, which may result in personal injury and/or property damage. Correction: Dealers will replace both control arms.

A failure of this component (suspension) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with a 3.6L engine, the high pressure (upper) power steering hose may have been misrouted and could contact the catalytic converter. With the engine ON, heat from the catalictic converter may melt the power steering hose. If this occurs, power steering fluid could flow onto the catalytic converter, which could result in a fire causing property damage and/or personal injury. Correction: Dealers will ensure that the upper power steering hose is routed correctly. If it is not, the upper power steering hose will be replaced. Dealers will also install a protective sleeve around both power steering hoses, on all vehicles (regardless of routing), to prevent abrasion of the power steering hoses.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).