2020 Chrysler Pacifica Recall

On certain vehicles, the high-voltage battery could fail. If this happens, the high-voltage battery could overheat. Note: This recall only affects plug-in hybrid (PHEV) models.

A high-voltage battery that fails can create a fire risk, even while the vehicle is parked and turned off.

To reduce the safety risk, FCA Canada advises that you should not charge your vehicle and to park the vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery. The dealer will also install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem.

On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.

This error does not affect vehicle safety.

This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit. Note: This recall only affects plug-in hybrid (PHEV) models.

A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.

To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.

On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels.

A sudden loss of power to the wheels could increase the risk of a crash.

FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.

On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the connection could build a high-resistance and overheat. Note: This connection is located on the floor behind the driver's seat.

A high-resistance connection could cause a fire. This can happen even if the vehicle is parked.

FCA will notify owners by mail and instruct you to take your vehicle to a dealer to install a gasket on the 12 volt battery isolator post. Additionally, the dealer will also inspect the isolator post connection joint and, if necessary, replace the isolator post and 12 volt electrical cables. Note: FCA advises you to take the following precautions until the final repairs are completed: - Do not park your vehicle inside of a building or structure, or near other vehicles. - Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.

On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.

A driver that is distracted could have an increased risk of a crash.

FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.