2012 Dodge Grand Caravan Recall

This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.

Glass that breaks in to large pieces could create a risk of injury.

The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, an electrical short could occur in the steering wheel wiring harness, which could result in an inadvertent deployment of the driver frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will inspect the steering wheel wiring and replace it as necessary. A protective covering will also be installed on the wiring harness.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the crimp fasteners used to retain fittings in the fuel line may not be fully crimped or compressed. This could result in a fuel leak. Leaking fuel, in the presence of an ignition source, could lead to a fire causing injury and/or damage to property. Correction: Dealers will inspect fasteners and crimp the fasteners further to ensure they are fully compressed and seated.

A failure of this component (fuel system) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain Amerivan 10 wheelchair accessible vehicles built on Dodge Grand Caravan and Chrysler Town and Country platforms, the upper rear mounts for the shock aborbers may separate from the chassis. This could affect vehicle handling, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a revised mounting bracket of a different design.

A failure of this component (suspension) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, if the vent window switch (located in the driver's door armrest) is exposed to liquids, it could overheat. An overheated vent switch could result in a burning odour, smoke, or fire, increasing the risk of injury and/or property damage. Correction: Dealers will replace the switch with an updated design.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the right side liftgate sensor may not function as intended, resulting in an increase in force required to stop the power liftgate during its final closing stages. This could result in personal injury if a body part becomes trapped by the closing liftgate. Correction: Dealers will inspect and, if necessary, replace the right side power liftgate pinch sensor.

A failure of this component (other) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may have been equipped with an incorrectly manufactured right rear hub and bearing assembly. Hub failure could result in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the errant wheel assembly could strike a vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Dealers will replace the right rear hub and bearing assembly.

A failure of this component (other) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with a 3.6L engine, debris in the cylinder block (from the manufacturing process) could cause connecting rod bearing and crankshaft bearing damage. As a result, abnormal engine performance may be noticed, and in some cases the engine could fail. Engine failure would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and driver reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the engine assembly.

A failure of this component (engine) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).