Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2024 Ford F-450 Super Duty in Canada.
On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. Note: This problem would cause a "Trailer brake module fault" message to be displayed and turn signal telltale to flash rapidly. This recall also affects certain Super Duty incomplete vehicles.
Trailer lights that don't work could make the vehicle less visible and cause following drivers not to recognize that the vehicle is braking or intends to turn or change lanes. These issues could increase the risk of a crash. Additionally, a loss of trailer brakes could increase the risk of a crash.
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the ITRM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
On certain trucks, water could leak into the connector for the tailgate top camera. Over time, this could cause the tailgate park assist sensor interface module (TPASIM) to corrode. If this happens, the rearview camera image may not display correctly or at all. Note: This problem could cause a "Reverse Brake Assist Unavailable" message to display in the instrument panel.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your truck to a dealership to inspect and, if necessary, replace the tailgate top camera, wiring harness and TPASIM. The dealer will also update the image processing module software.
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