Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2023 Ford Mustang Mach-E in Canada.
On certain vehicles, the left and right rear quarter window glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle.
Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rear quarter window glass trims.
On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when the transmission is in Park, if the parking brake is not used. Note: This recall only affects rear-wheel drive models.
A loss of power to the wheels could increase the risk of a crash. Additionally, a parked vehicle that moves suddenly could create the risk of an injury or a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to repair or replace the rear differential assembly, as necessary.
Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may not be able to open the doors from the outside, or an occupant that's unable to use the inside door handle(s) may not be able to exit the vehicle on their own.
Doors that can't be opened from the outside could delay emergency responders from entering the vehicle. This could also slow certain occupants from exiting the vehicle in an emergency. Both issues could increase the risk of injury.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) and secondary on-board diagnostic control module (SOBDMC) software.
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Note: This recall replaces Transport Canada recall no. 2024-461. Vehicles that were repaired under that recall don't require this repair.
Windshield wipers that don't work could reduce visibility and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.
On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work.
Windshield wipers that don't work could reduce visibility and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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