Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Ford Transit in Canada.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall replaces Transport Canada recall no. 2023-477. Vehicles that were repaired under that recall don't require this repair.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S48 (Transport Canada recall no. 2023-477) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S65 (Transport Canada recall no. 2022-596) may not have been done correctly. As a result, a second repair is required. On certain vehicles, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows. Note: This recall only affects vehicles equipped with a 12" display screen, SYNC 4 and electronic automatic temperature controls.
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the remote climate control module software.
On certain vehicles, the wrong rear axle shaft bolts may have been installed by a Ford dealer during recall 24S05 (Transport Canada recall no. 2024-083). As a result, the bolts could loosen and cause a rear wheel to lock up or to separate from the vehicle. This could also cause a loss of power to the wheels or the vehicle to move when it's parked and the parking brake isn't applied.
A rear wheel that locks up suddenly or a wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could create a hazard for others. Additionally, a loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rear axle shaft bolts. The dealer will also inspect and fill the differential fluid, as necessary.
On certain vehicles, the rear axle was not properly filled with oil. As a result, the tail bearings could seize, and the pinion stem could break. If this happens, the driveshaft could separate from the rear axle and cause a loss of power to the wheels. This could also cause the vehicle to move when the transmission is in Park, if the parking brake is not used. Note: This recall only affects certain vehicles equipped with a 9.75" rear axle and a gasoline engine.
A loss of power to the wheels could increase the risk of a crash. Additionally, a parked vehicle that moves suddenly could create the risk of an injury or a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to have the rear axle inspected. It will be repaired and/or parts will be replaced, as necessary.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.
On certain vehicles, the heating, ventilation, and air conditioning (HVAC) system may not work. As a result, you won't be able to defog or defrost the windshield or windows. Note: This recall only affects certain vehicles that had an upfitter auxiliary wire harness installed by a vehicle upfitter or modifier.
A windshield that can't be defogged or defrosted can reduce visibility and increase the risk of a crash.
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the auxiliary wire harness. It will be repaired, as necessary.
On certain vehicles, the fuel tank vent valve may not have been properly welded to the fuel tank. As a result, the vent valve could separate from the tank in a crash and create a fuel leak. Note: This recall only affects gasoline-powered vehicles equipped with a 95 L fuel tank.
A fuel leak can create the risk of a fire.
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the fuel tank.
On certain vehicles, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows. Note: This recall only affects vehicles equipped with a 12" display screen, SYNC 4 and electronic automatic temperature controls.
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to update the remote climate control module software.
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