Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2021 Infiniti Q50 in Canada.
On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).
On certain vehicles, the front steering knuckles may not have been properly heat-treated. As a result, a strong impact (such as hitting a curb) could cause a steering knuckle to bend or break. If this happens, the steering wheel may become off-center or there could be a loss of steering control and a wheel could separate.
A loss of steering control and/or a wheel separation could increase the risk of a crash. A wheel that separates could also hit another person or vehicle.
Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the production date on the casting stamp of the front steering knuckles. Parts that are affected by this problem will be replaced.
On certain vehicles, a programming error in the engine control module (ECM) could cause loss of engine power and/or cause the engine to stall. Note: The malfunction indicator lamp (MIL) may turn on before an engine stall happens.
A loss of engine power could increase the risk of a crash.
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the ECM software.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.