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3 Active Safety Recalls

2021 Infiniti Q50 Recall

Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.

3
Safety Recalls
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Transport Canada
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Active Safety 2021 Infiniti Q50 Recalls (3)

Safety recall notices and repair campaigns registered for the 2021 Infiniti Q50 in Canada.

Ref #2021-483 Campaign : R21A9
2021-08-04 247 units

Visual System

Issue Description

On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.

Safety Risk

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Action & Repair

Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2021-334 Campaign : R21A4
2021-05-28 191 units

Steering

Issue Description

On certain vehicles, the front steering knuckles may not have been properly heat-treated. As a result, a strong impact (such as hitting a curb) could cause a steering knuckle to bend or break. If this happens, the steering wheel may become off-center or there could be a loss of steering control and a wheel could separate.

Safety Risk

A loss of steering control and/or a wheel separation could increase the risk of a crash. A wheel that separates could also hit another person or vehicle.

Corrective Action & Repair

Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the production date on the casting stamp of the front steering knuckles. Parts that are affected by this problem will be replaced.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Ref #2021-202 Campaign : R20C5
2021-04-05 913 units

Engine

Issue Description

On certain vehicles, a programming error in the engine control module (ECM) could cause loss of engine power and/or cause the engine to stall. Note: The malfunction indicator lamp (MIL) may turn on before an engine stall happens.

Safety Risk

A loss of engine power could increase the risk of a crash.

Corrective Action & Repair

Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the ECM software.

Free parts & labor under Motor Vehicle Safety Act Transport Canada Open Data
Vehicle Profile & Safety Standards

Vehicle Specifications & Compliance Benchmark

Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.

Safety Recall Coverage
3 bulletins
Transport Canada safety defect records
Safety Compliance
CMVSS / NSVAC
Motor Vehicle Safety Act standards
NRCan EnerGuide
Trim-Specific
Varies by engine, drive & transmission
VIN Specifications
14 Attributes
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All Infiniti Q50 Model Years

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