Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2012 International Terrastar in Canada.
On certain vehicles, a double battery (24 volt) jump start or electrical load dump could result in an overvoltage condition of the linear power module (LPM) which is used to control the heater/air conditioning blower motor speed. If this were to occur, this overvoltage condition could lead to the LPM overheating, causing smoke, and increase the risk of fire, which could result in injury and/or damage to property. Correction: Dealers will replace the LPM with an upgraded design.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles destined for emergency vehicle applications and equipped with Maxxforce 7 V8 diesel engines may have been configured inappropriately. Software intended to protect the engine may not have been permanently disabled at time of manufacture and could be inadvertently re-enabled through servicing. Under certain conditions, unintended engine power de-rating and/or shutdown could emergency response operations and put the public at risk. Correction: Dealers will update engine software to disable engine shutdown protocols.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the sunshade (an exterior visor mounted above the windshield) may not have been fastened to the cab roof correctly during the manufacturing process. A sunshade separating from the vehicle could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, secure the sunshade mounts.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the fastener that attaches the pitman arm to the right side steering gear may have been tightened beyond its specified torque. An over torque condition may result in bolt fatigue and/or fracture of the fastener and allow the pitman arm to separate from the steering gear resulting in a loss of steering control. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the pitman arm fastener.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a MaxxForce 7 engine, a cap on the return fuel valve may fall off, allowing air to be drawn into the fuel system. This could result in engine hard start, no start, or stall conditions. Lost vehicle propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the return fuel valve assembly.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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