Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Jayco Alante Motorhome in Canada.
On certain motorhomes equipped with a Dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak.
A propane gas leak could create the risk of a fire or explosion.
Jayco will notify owners by mail and instruct you to take your motorhome to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, Jayco recommends that you should not use the propane system or any propane appliance in the motorhome until the recall repairs have been completed.
On certain motorhomes, the dash blower motor does not have proper fuse protection. As a result, an electrical overload or short circuit could cause the wiring to overheat.
Wiring that overheats could create a risk of a fire.
The company will notify owners by mail and instruct you to take your motorhome to a dealer to install a fuse for the dash blower. A 25 ampere fuse will be installed in position 23 in the power distribution box. Dealers will also install a label in the fuse box noting "Fuse Position 23 Max. 25 A".
Certain motorhomes may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 104 – Windshield Wiping and Washing System. When travelling at higher speeds, with the wiper speed setting set to high, the wiper arms could lift away from the windshield and not be able to clean the windshield. This would reduce the driver’s visibility under certain conditions, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the original wiper arms with ones of a new design that will correctly contact and clean the windshield.
A failure of this component (visual system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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