Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Jayco Jay Feather Travel Trailer in Canada.
On certain RV trailers, the propane (LP) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: This recall only affects trailers equipped with a Winntec model 6020 propane regulator.
Unregulated propane pressure can create the risk of an appliance fire.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the propane (LP) regulator.
On certain travel trailers equipped with a Dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak.
A propane gas leak could create the risk of a fire or explosion.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, Jayco recommends that you should not use the propane system or any propane appliance in the trailer until the recall repairs have been completed.
On certain travel trailers, the wrong handle was installed on the emergency exit window. As a result, the handle could stop the emergency exit from opening properly.
An emergency exit that does not open properly could increase the risk of injury in an emergency.
Jayco will notify owners by mail and provide them with a replacement handle for the emergency exit window. The owner may replace the handle, or take it to a Jayco dealer to have it replaced at no cost.
On certain travel trailers, the axles may not have enough grease on the inner hub bearings. This could cause the bearings to overheat and fail, potentially resulting in wheel lockup or separation. This may result in a loss of control causing a crash. In addition, a loose wheel assembly could strike another vehicle, stationary object, or bystander, causing injury and/or property damage. Correction: Dealers will inspect all hub assemblies. If there is insufficient grease and the bearings are in new condition, the bearings will be repacked, and the hubs reinstalled. If the bearings show any signs of wear, the hubs and bearings will be replaced. If the axle beam shows any damage, it will also be replaced.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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