Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Jayco Melbourne in Canada.
On a small number of motorhomes, in certain conditions, the connection between the fuse and fuse mount for the blower motor could overheat.
A fuse and wiring that overheats could create the risk of a fire.
Jayco will notify owners by mail and instruct you to take your motorhome to a Mercedes-Benz dealership to replace and relocate the blower motor fuse and its wiring. To reduce the safety risk, Mercedes-Benz recommends that you should only operate the blower in manual mode, and not use either the highest or lowest temperature settings until the recall repairs have been completed.
In certain conditions, the motorhome could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.
A parked vehicle that rolls away could create a risk of a crash or an injury.
Jayco will notify owners by mail and instruct you to take your motorhome to a Mercedes-Benz dealership to update the software of various control units.
On certain motorhomes equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the wiring harness could be damaged when the seat is moved. If this happens, the side airbag may not work properly in a crash. It could also cause the side airbag to deploy suddenly without a crash. Note: If the wiring to the side airbag is damaged, the SRS light will stay on in the instrument cluster.
An airbag that does not work properly could increase the risk of injury in a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the routing of the seat wiring harness. The dealer will add clips or cable ties to properly secure the wiring harness to the seat, if necessary.
Certain vehicles were delivered with an operator’s manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does not automatically shift to Park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the Auto-P feature in these situations, the vehicle could keep moving or roll away.
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
Mercedes-Benz will provide owners with a booklet that properly describes the Auto-P function.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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