Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Jayco Qwest in Canada.
In certain conditions, the motorhome could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set. Note: You should always follow the parking procedure in the owner's manual, and set the parking brake each time that you park.
A parked vehicle that rolls away could create a risk of a crash or an injury.
Jayco will notify owners by mail and instruct you to take your motorhome to a Mercedes-Benz dealership to update the software of various control units.
Certain vehicles were delivered with an operator’s manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does not automatically shift to Park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the Auto-P feature in these situations, the vehicle could keep moving or roll away.
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
Mercedes-Benz will provide owners with a booklet that properly describes the Auto-P function.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.