Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2023 Jayco Solstice in Canada.
On certain motorhomes, a software problem could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Jayco will notify owners by mail and advise you to take your motorhome to a Ford dealership to replace the rearview camera. The dealer will also modify the rearview camera wiring and install a software update, as necessary.
On certain motorhomes, the high-voltage battery relay contactors could become stuck in the closed position. As a result, the battery pack could overheat while charging.
A battery that overheats can create a fire risk.
Jayco will notify owners by mail and advise you to take your motorhome to a dealership to update the high-voltage battery software. The dealer will also inspect and, if necessary, replace the high-voltage battery pack.
On certain motorhomes, the housing for the retractable awning's gearbox motor could crack. As a result, the awning could extend on its own while driving.
An awning that extends while driving could create a road hazard and increase the risk of a crash.
Jayco will notify owners by mail and advise you to take your motorhome to a dealership to add additional support to the housing for the retractable awning's gearbox motor.
On certain vehicles, a fuel hose on the generator may not be properly secured and could leak fuel. Note: This recall only affects vehicles equipped with an Onan QG 2800i generator.
A fuel leak can create the risk of a fire.
Jayco will notify owners by mail and advise you to take your motorhome to a Cummins authorized service center to inspect the fuel hose between the generator fuel filter and injection pump module. The fuel hose and clamps will be replaced, if necessary. To reduce the safety risk, Jayco advises that you should not use the generator until the recall inspection is completed.
On certain motorhomes, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows.
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Jayco will notify owners by mail and instruct you to take your vehicle to a Ford dealership to update the remote climate control module software.
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