Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Jayco White Hawk Travel Trailer in Canada.
On certain RV trailers, the propane (LP) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: This recall only affects trailers equipped with a Winntec model 6020 propane regulator.
Unregulated propane pressure can create the risk of an appliance fire.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the propane (LP) regulator.
On certain travel trailers equipped with a Dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak.
A propane gas leak could create the risk of a fire or explosion.
Jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, Jayco recommends that you should not use the propane system or any propane appliance in the trailer until the recall repairs have been completed.
On certain trailers, the emergency exit window at the rear of the trailer is blocked by the roof ladder. This could make it difficult or impossible to use the exit window in an emergency.
An emergency exit that is blocked could increase the risk of injury in an emergency.
The company will notify owners by mail and instruct you to inspect the emergency exit window. If the exit window does not fully open, you are instructed to take your vehicle to a dealer who will relocate the ladder to prevent interference with the window.
On certain travel trailers, the compliance label has some errors in the metric conversions. 1. The maximum cargo weight is listed as 80 kg, when it should be 807 kg. 2. The rear and spare tire pressures are listed as 5521 kPa and 5527 kPa, when they should be 552 kPa. All of the imperial data provided is correct.
These small errors are unlikely to affect safety.
This is not a recall. The company has made production changes to ensure that all new vehicles meet the requirements of Canadian regulations.
On certain travel trailers, the emergency trailer breakaway switch may not be properly wired. If the trailer separates from a tow vehicle, the trailer brakes would not self-apply.
If the trailer breakaway switch does not work properly, there could be an increased risk of a crash.
Jayco will notify owners by mail and instruct them to take their travel trailer to a dealer to inspect the breakaway switch. The switch will be re-wired as required.
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