Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2022 Keystone Arcadia in Canada.
On certain RV trailers, the wardrobe slide-out could extend too far if the cabinet front detaches. If this happens, the wardrobe slide-out could detach from the trailer.
A slide-out that detaches from the trailer could create a risk of injury.
Keystone will notify owners by mail and advise you to take your trailer to a dealership to verify if a backer board was installed behind the cabinet front on the wardrobe slide-out. If it's missing, the dealer will install steel brackets in each corner of the wardrobe slide box. To reduce the safety risk, Keystone recommends that if the wardrobe cabinet front is loose, do not fully extend the slide-out until the recall repairs have been completed.
On certain RV trailers, the wire connections for the shore power inlet may not have been tightened properly. As a result, the connections could loosen and cause a short circuit or electrical arcing (sparks).
A short circuit or electrical arcing could create the risk of a fire.
Keystone will notify owners by mail and instruct you to take your trailer to a dealer to tighten the wire connections for the shore power inlet. If the connections can't be tightened, the shore power inlet will be replaced.
On certain RV trailers, the wiring for the solar controller may not have been installed correctly. Under certain conditions, this could cause the 12 V DC electrical system not to work properly (including the carbon monoxide and propane gas detector). If this happens, you would not be alerted if there was a buildup of propane gas and/or carbon monoxide inside the trailer. Note: This recall affects trailers with a SolarFlex 200 or 400i system.
A buildup of propane gas inside the trailer could create the risk of an explosion or fire. A buildup of carbon monoxide could result in carbon monoxide poisoning.
Keystone will notify owners by mail and give you directions for how to use the VictronConnect app to check the battery voltage. This can help you ensure that the wiring for the solar controller is connected correctly. If it is not, they will ask you to bring your trailer to a dealer to correct the wiring. If the VictronConnect app shows that the battery voltage is over 14.4 V, you should disconnect the battery from the solar power and take the trailer to a dealer for service.
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