Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Keystone Impact in Canada.
On certain RV trailers, the foot pad for the hydraulic leveling jack may become loose and detach from the vehicle while towing.
A foot pad that detaches from the trailer could create a road hazard for others and increase the risk of a crash.
Keystone will notify owners by mail and instruct you to take your RV trailer to a dealer to inspect and, if necessary, tighten the leveling jack foot pad.
On certain RV trailers, the propane (LP) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: This recall only affects trailers equipped with a Winntec model 6020 propane regulator.
Unregulated propane pressure can create the risk of an appliance fire.
Keystone will notify owners by mail and instruct you to take your travel trailer to a dealer to replace the propane (LP) regulator.
On certain travel trailers equipped with a Dometic propane gas stove, there could be an odour of propane gas after a short period of use. If a user attempts to tighten the bolt for the stove's valve in order to stop the smell, they could over-tighten the bolt and cause damage to a seal. This can result in a constant gas leak.
A propane gas leak could create the risk of a fire or explosion.
Keystone RV will notify owners by mail and instruct you to take your trailer to a dealer to replace the defective hardware and perform a leak test. To reduce the safety risk, Keystone RV recommends that you should not use the propane system or any propane appliance in the trailer until the recall repairs have been completed.
On certain fifth-wheel trailers, the generator transfer switch wiring may not be connected correctly. As a result, the power cord may be back-fed with electricity when the generator is running.
A power cord that is back-fed with electricity could create a risk of electrocution.
Keystone will notify owners by mail and instruct you to start the generator to determine if there is power inside of the trailer. If there is no power inside the trailer while the generator is running, you should contact a dealer to have the wiring to the power transfer switch repaired. Keystone recommends that you should not use your generator until the recall repairs are completed.
On certain fifth-wheel trailers, the upper part of the TV antenna could detach from the trailer.
An antenna that detaches from the trailer could create a road hazard for others and increase the risk of a crash.
Keystone RV will notify owners by mail and instruct you to take your trailer to a dealer to replace the TV antenna.
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