Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2019 Mack Anthem in Canada.
On certain trucks, some controls are not identified with the required symbol(s) or word(s). Specifically, the identifications for the HVAC fan control, the position side marker light control, the master lighting switch control and the turn signal control may be missing or mislabeled. Canadian regulations require the use of certain symbols and words for controls. This can help to avoid driver confusion.
These small errors do not affect safety or the function of the controls.
This is not a recall. Mack has made changes to ensure that the controls for all new trucks are identified with the required symbol(s) and word(s).
On certain trucks, when the manual override is used to switch off the daytime running lamps (DRLs), the lights may not turn on again when you start driving. Canadian regulations require that if DRLs are manually turned off, they must turn on again when you start driving.
Driving without daytime running lights could make the vehicle less visible to others and increase the risk of a crash.
Mack will notify owners by mail and instruct you to take your truck to a dealer to update the vehicle software.
On certain trucks, the welds that attach the trailer hitch may crack due to improper welding. As a result, the hitch could detach from the truck while towing a trailer. Note: This recall only affects certain trucks with trailer hitches installed by Commercial Truck Equipment.
A trailer that detaches from a truck could create a risk of a crash.
Commercial Truck Equipment will notify owners by mail and instruct you to take your truck to a dealer to inspect the trailer hitch and repair or replace it, as necessary. You should stop using the trailer hitch until the inspection and repair have been completed.
On certain vehicles, the down-view mirror may detach from the passenger’s door.
A mirror that falls from the vehicle could strike another vehicle or pedestrian. This may create the risk of an injury or crash.
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to secure the mirror. The dealer will add additional fasteners and a reinforcement plate as needed.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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