Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2014 Mack Cxu in Canada.
On certain vehicles, the front hubs do not support the gross axle weight rating of the front axle. Specifically, 5,987 Kg (13,200 lbs.) rated front hubs were used on trucks requiring a 6,622 Kg (14,600 lbs.) rated front axle. If the axle load exceeds the maximum weight capacity of the hub, there is an increased risk of hub and bearing failure, which could cause a complete separation of the wheel(s) and a loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the front hub assemblies with hub assemblies rated for 6,622 Kg (14,600 lbs). Note: If damage occurs due to overloading, the ABS Malfunction light may illuminate as the distance between the ABS tone ring and the sensor increases (i.e. sensor loses contact with the tone ring).
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and come off, the yoke could separate from the axle input shaft and cause the drive shaft to disconnect. A disconnected drive shaft would result in a loss of motive power, and create a road hazard, both of which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the torque on the cap nut, and the nut will be replaced if the torque is found under specification. Note: This is an expansion of recall 2016-079.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may prematurely loosen. If the nut were to loosen and come off, the yoke could separate from the axle input shaft and cause the drive shaft to disconnect. A disconnected drive shaft would result in a loss of motive power, and create a road hazard, both of which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the cap nut, and inspect the threads on the input shaft. If the threads are damaged, the input shaft will be replaced.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the fifth wheel remote unlocking switch may not work as designed. As a result, the driver may inadvertently release the 5th wheel latch when the park brake is applied if he/she presses or bumps the switch. This could cause the trailer to decouple from the truck increasing the risk of injury and/or damage to property. Correction: Dealers will add a redundant measure such as an additional switch or adding a thumb lock that requires 2 actions to push the switch.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 121 - Air Brake Systems. These vehicles were built with insufficient air tank reserve capacity, which may provide an insufficient air supply to properly operate the brakes during repetitive brake applications. This may result in reduced braking performance which could result in a vehicle crash. Correction: Dealers will install a bigger air tank to increase air reservoir capacity.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain model vehicles, water around the windshield can migrate into the Electronic Power Distribution Module and contaminate it. As a result, circuits may be bridged creating an electrical short. This could potentially result in a fire, increasing the risk of injury and/or damage to property. Correction: Dealers will inspect the module, and if found contaminated, will replace it. Additional measures will be taken to address the leak if contamination is found. Note: This is an expansion of recall 2014-053.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the directional/hazard signal flasher may fail. Actuation of the turn signal or hazard lights in this condition would cause them to remain illuminated and not flash as intended. As a result, drivers may not be able to clearly signal their intentions to turn, change lanes or warn others in an emergency situation. Correction: Dealers will replace the turn signal/hazard flasher module.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 108 - Lighting System and Retroreflective Devices. Conspicuity tape applied to the back of the cab may be obscured by exhaust system components to a greater degree than what is allowed by the standard. This could reduce vehicle conspicuity during hours of darkness, potentially increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will add reflectors if necessary.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the air brake supply tank pressure release valve may not have been installed at time of assembly. This could allow brake system pressure to rise above allowable limits, potentially causing the air tank to rupture. This could cause a loss of air brake system pressure, resulting in an eventual loss of service brake function and an unintended application of the emergency brakes, and could pose a risk of injury to bystanders due to flying debris. Correction: Dealers will install a pressure release valve in the supply tank.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with Cummins compressed natural gas engines, incorrect engine ECU programming could cause the exhaust system temperature to become elevated during cold weather operation. This could also cause flames to be emitted from the exhaust. As a result, nearby combustible material could be ignited, increasing the risk of a fire, injury and/or damage to property. Correction: Authorized Cummins service facilities will update software programming.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain model vehicles outfitted with an Automatic Over-Speed Protection system, the system may be incorrectly wired. This presents a potential risk in applications where the Power Take-Off system is engaged, which could result in injury and/or property damage. Correction: Dealers will rewire the system.
A failure of this component (accessories) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the tie rod end clamp bolts may not have been torqued to specification. As a result, the tie rod ends could separate from the tie rod, resulting in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect repair vehicles as required.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, spindle nuts may have been installed incorrectly and could loosen, possibly resulting in the hub, wheel and tire assembly separating from the vehicle. This could increase the risk of a crash causing injury and/or property damage. Also, should a wheel separate from the vehicle, it could pose a danger to nearby motorists or bystanders, which could result in injury and/or property damage. Correction: Dealers will inspect and repair vehicles as required.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain trucks, the cotter pin which retains the brake slack adjuster’s clevis pin may have been omitted during vehicle assembly. As a result, the clevis pin could loosen and fall out, causing a loss of brake function at the affected wheel. This could cause the vehicle to pull to one side under braking, or increase stopping distance, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will verify cotter pin installation on each brake slack adjuster. Replacement cotter pins and/or clevis pins will be installed as needed.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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