Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Mack Pinnacle in Canada.
On certain trucks, poor signal strength could cause the electronic control unit (ECU) to stop working or not to work properly. As a result, some safety systems may not work, including the antilock braking system, automatic traction control, electronic stability control, active cruise control and the collision mitigation system.
Vehicle safety systems that don't work correctly could increase the risk of a crash.
Mack will notify owners by mail and advise you to take your truck to a dealership to reprogram the ECU software.
On certain trucks, some controls are not identified with the required symbol(s) or word(s). Specifically, the identifications for the HVAC fan control, the position side marker light control, the master lighting switch control and the turn signal control may be missing or mislabeled. Canadian regulations require the use of certain symbols and words for controls. This can help to avoid driver confusion.
These small errors do not affect safety or the function of the controls.
This is not a recall. Mack has made changes to ensure that the controls for all new trucks are identified with the required symbol(s) and word(s).
On certain trucks, when the manual override is used to switch off the daytime running lamps (DRLs), the lights may not turn on again when you start driving. Canadian regulations require that if DRLs are manually turned off, they must turn on again when you start driving.
Driving without daytime running lights could make the vehicle less visible to others and increase the risk of a crash.
Mack will notify owners by mail and instruct you to take your truck to a dealer to update the vehicle software.
On certain vehicles, the down-view mirror may detach from the passenger’s door.
A mirror that falls from the vehicle could strike another vehicle or pedestrian. This may create the risk of an injury or crash.
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to secure the mirror. The dealer will add additional fasteners and a reinforcement plate as needed.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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