Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mci D4000 model year.
Safety recall notices and repair campaigns registered for the 2002 Mci D4000 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
On certain vehicles, the Ricon wheelchair lift located in baggage bay #2 could become disengaged from a locked position and slide freely. As a secondary mode of failure, if the wheelchair lift is deployed manually, when the unit is placed back in storage, the drive mechanism may not re-engage properly, allowing the unit to move freely. An unrestrained wheelchair lift may break through the compartment door and extend beyond the outside of the vehicle while in motion, causing potential injury to persons and or damage to other vehicles or property. Correction: The manufacturer/Dealers will install a Ricon-designed retrofit kit.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motorhomes equipped with a ZF ASTRONIC shift selector there is a potential to malfunction as a result of a cellular phone, PDA, radio interference, improper radio antenna or power supplies being within the ZF recommended 50Cm (20 in) minimum distance. When this situation happens the ZF shift selector may move into reverse without driver knowledge which could result in a crash causing personal injuries or death. Correction: Dealers will affect repairs.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, the boost connector's plastic housing may crack, which can allow the positive and negative leads to come in contact. An electrical short could cause a fire, resulting in injuries or death. Correction: Dealers will replace the boost connector with an updated version.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches equipped with Detroit Diesel 60 series engines, the turbocharger can fail, allowing lubricating oil to enter the exhaust system. This can result in an engine compartment fire, possibly resulting in personal injuries. Correction: Dealers will reprogram the Electronic Control Module (ECM) and install a barometric pressure sensor. The updated ECM calibration will detect a turbocharger wheel failure. The logic will then reduce fuel to the engine and safely shut it down to prevent a fire.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.