Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2010 Mci D4500 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
Certain coaches previously repaired as part of recall 2012173 may require additional modifications. The power draw from the LED interior lights may exceed the design limits of the fuse block terminal and power splice connector installed as part of the previous recall. As a result, these components could overheat, potentially resulting in a vehicle fire causing property damage and/or personal injury. Correction: MCI authorized facilities will install a revised fuse holder for the LED interior lights.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, the power draw from the LED interior lights may exceed the design limits of the electrical circuit. This could allow certain components to overheat, which could result in a vehicle fire causing property damage and/or personal injury. Correction: MCI authorized facilities will modify the electrical circuit for the LED interior lights.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches, the front and/or tag axle assemblies may have been installed with improper torque applied to the hub/rotor/wheel adapter bolts. Reduced bolt torque could lead to vibration loosening of the bolt, and could result in a wheel off condition. This could result in a crash causing property damage, personal injury or death. Correction: Dealers will verify the torque of the affected hub/rotor/wheel adapter plate bolts and replace the bolts as necessary.
A failure of this component (wheels) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a Ricon F9 series cassette wheelchair lift, an improperly manufactured switch in the wheelchair lift restraint buckle may allow operation of the lift with the safety belt not fully latched. If the belt is not properly fastened, a wheelchair may not be adequately protected against unwanted movement, resulting a fall risk, potentially causing serious injury or death. Correction: The manufacturer will provide instructional information and warning decals.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the Ricon wheelchair lift located in baggage bay #2 could become disengaged from a locked position and slide freely. As a secondary mode of failure, if the wheelchair lift is deployed manually, when the unit is placed back in storage, the drive mechanism may not re-engage properly, allowing the unit to move freely. An unrestrained wheelchair lift may break through the compartment door and extend beyond the outside of the vehicle while in motion, causing potential injury to persons and or damage to other vehicles or property. Correction: The manufacturer/Dealers will install a Ricon-designed retrofit kit.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.