Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mci D4500 model year.
Safety recall notices and repair campaigns registered for the 2012 Mci D4500 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
On certain motor coaches, the exhaust bellows pipe may fail prematurely and cause a leak. An exhaust leak during a regeneration event could allow the leakage of hot gases and could increase the risk of fire, causing property damage and/or personal injury. Correction: Dealers will install a new exhaust pipe assembly.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the bellows pipe (a component of the exhaust system) may have been installed incorrectly and could fail. As a result, combustion from a Diesel Particulate Filter regeneration event could exit the failed bellows pipe instead of being completely contained within the exhaust system. If this occurs, the hot combustion gases could cause a fire which may result in property damage and/or personal injury. Correction: Authorized MCI service facilities will inspect and, if necessary, replace the bellows pipe. Note: This is an expansion of recall 2013-121.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the bellows pipe (a component of the exhaust system) may have been installed incorrectly and could fail. As a result, combustion from a Diesel Particulate Filter regeneration event could exit the failed bellows pipe instead of being completely contained within the exhaust system. If this occurs, the hot combustion gases could cause a fire which may result in property damage and/or personal injury. Correction: Authorized MCI service facilities will inspect and, if necessary, replace the bellows pipe.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches equipped with a sedan style entrance door, thirty minutes after the park brake is set and the ignition is turned OFF, the entrance door will close without warning. This could result in personal injury if someone is in the doorway. Correction: Authorized MCI service facilities will reprogram the Actia multiplex controller.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, specific operating conditions (such as tight, successive, highly banked curves in opposite directions), could trigger unintended Electronic Stability Control (ESC) system intervention. As a result, the ESC may unnecessarily apply one of the front brakes in order to correct the perceived oversteer condition. This may cause the vehicle to deviate from the intended path, thereby increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the ESC module.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.