Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mci E4500 model year.
Safety recall notices and repair campaigns registered for the 2000 Mci E4500 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
Certain buses built with a rear tag-axle steering system may exhibit a steering lock-up at highway speed.
This problem could cause a sudden loss of steering control that could create the risk of a crash.
A final repair has not yet been determined. The cause of this problem is under investigation. In the interim, the company will notify owners by mail and advise them to immediately verify that the rear tag-axle caster adjustment is within specification.
Certain vehicles were equipped with a DOGA brand windshield wiper motor that may fail to operate properly while the wiper system is functioning. The windshield wipers may operate intermittently, operate at a single speed, or stop completely. A faulty windshield wiper motor may reduce the driver's visibility and increases the risk of a crash causing property damage, personal injury or death. Correction: Dealers will replace the wiper motor assembly.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain coaches equipped with Detroit Diesel 60 series engines, the turbocharger can fail, allowing lubricating oil to enter the exhaust system. This can result in an engine compartment fire, possibly resulting in personal injuries. Correction: Dealers will reprogram the Electronic Control Module (ECM) and install a barometric pressure sensor. The updated ECM calibration will detect a turbocharger wheel failure. The logic will then reduce fuel to the engine and safely shut it down to prevent a fire.
A failure of this component (engine) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.