Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2014 Mci J Series in Canada.
On certain buses, the wheel hub carrier on the drive axles may crack due to a manufacturing defect. This could cause a loss of vehicle stability, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the affected wheel hub carrier.
A failure of this component (wheels) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the tie rod end castle nuts used on certain front axle and steerable tag axles may not have been tightened to specification. If the castle nuts were to come completely loose, the steering linkage could separate without warning. This could result in a loss of steering control, Increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the castle nuts, and if necessary, tighten them to the proper specification. The tie rod end and arm will be replaced if damage is found.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with ZF front axles, incorrect routing may allow the brake hose to rub the front tire under certain conditions. This could eventually cause the brake hose protective cover and hose braiding to wear through, resulting in loss of or reduced air pressure to the front brake chamber during brake application. This could reduce braking system performance and increase stopping distances, or cause uneven brake application on the front axle, potentially affecting vehicle control. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace and re-route the front axle brake hoses.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the load shedding feature programmed into the multiplex controller can deactivate the headlights when the starter is cranking. Under certain conditions, the headlights may become deactivated when the transmission is in gear. Sudden loss of headlights while a vehicle is in operation could impair the driver's vision resulting in a crash causing injury and/or property damage. Correction: Dealers will reprogram the multiplex controller.
A failure of this component (lights and instruments) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain motor coaches equipped with passenger seats having 3-point seat belts, the seat mounting tracks for the second row of passenger seats may have been improperly welded. This could allow the seats to separate from their attachment points when subjected to high loads, such as in a crash. This could increase the risk of injury and/or damage to property. Correction: Dealers will install reinforcement bolts.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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