Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another Mci J4500 model year.
Safety recall notices and repair campaigns registered for the 2016 Mci J4500 in Canada.
On certain buses, the wrong glass may have been installed on the lower front entry door panel. As a result, the glass may not meet certain requirements of Canadian regulations.
An incorrect window glass could reduce visibility and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and provide you with instructions for how to replace the lower glass panel. Alternatively, you may schedule an appointment to have the lower glass panel replaced at an authorized MCI service center.
On certain buses, the brake hoses may be routed incorrectly and could become damaged or fail. If this happens, air could leak from the hose and cause a delay in the front brakes activating. This would reduce braking performance.
Reduced brake performance can cause extended stopping distances and increase the risk of a crash.
Motor Coach Industries (MCI) will notify owners by mail and instruct you to inspect the brake hoses. MCI will supply replacement parts and advise owners to replace any hoses that are leaking or damaged.
On certain vehicles, the front sway bar could crack at one of the bushing/clamp locations. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Vehicles will be fitted with a new sway bar of an updated design. Note: This recall supersedes recall 2017-175
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 121 - Air Brake Systems. Clamps securing the front brake hoses may have been over-tightened at time of assembly. This could distort the brake hoses, potentially causing damage and leaks. If a leak occurs, it would cause delay brake actuation, and could cause the vehicle to fail to conform to the standard. A delay in brake actuation would increase stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and repair air hoses and clamps as necessary.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the front sway bar could crack at one of the bushing/clamp locations. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Vehicles will be fitted with a sway bar of an updated design.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.