Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2018 Mercedes-Benz E Class in Canada.
On certain vehicles, the driveshaft may not have been manufactured properly. Over time, the driveshaft could wear and the universal joint could break. If this happens, there could be a loss of power to the wheels.
A loss of power to the wheels could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driveshaft.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles, the power supply cable to the starter may have been attached incorrectly. As a result, the power cable could contact the starter housing. This can damage the cable, and could result in a short circuit. Note: This recall only affects certain AMG E 63 S, GT 63 and GT 63 S models.
A short circuit could cause the vehicle to stall and create the risk of a fire.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the cable connections to the starter and correct them, if necessary.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
On certain vehicles equipped with a 4.0 liter 8-cylinder gas engine, the oil feed line to the turbochargers could leak. As a result, oil could leak onto hot components in engine compartment.
Oil leaking onto a hot engine components could cause a fire.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the oil feed line to the turbochargers.
On certain vehicles, there may be a problem with the front seat belt buckles. This could cause the seat belt warnings to turn on, even if the front seat belts are buckled. If the driver ignores these warnings, the PRE-SAFE and airbag systems may not function properly.
A seat belt pretensioner or airbag system that does not work properly in a crash could increase the risk of injury.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the front seat belt buckles and replace them if necessary.
On certain vehicles, the trunk spoiler might not be properly attached. At higher speeds, this could cause the spoiler to detach from the vehicle.
A spoiler that detaches from the vehicle could create a hazard for other drivers and nearby people.
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the trunk spoiler and ensure it is properly attached.
On certain coupe and cabriolet models, the front seatbacks may not fully lock on the right side. In a crash, a seatback that is not properly locked could allow unsecured objects from the rear seats to move forward.
A seatback that is not properly locked could increase the risk of injury in a crash.
The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect front seatbacks and replace them as necessary. Note: This is an expansion of Recall 2018-161.
On certain vehicles, the locking status of the steering coupling may not have been verified during assembly. If not correctly locked, the mechanical connection between the steering wheel and steering rack could loosen while driving, potentially resulting in complete loss of steering, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the steering coupling and lock it, if necessary.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, an incorrect cover for the starter battery may have been installed and may not fully cover the battery (positive) electrical cable. In the event of a crash, components could come in to contact with the cable, creating a short circuit, and increasing the risk of a fire causing injury and/or damage to property. Additionally, if on-board electrical system voltage is lost, post-crash functions (e.g. emergency door unlocking, activation of hazard warning lamps after crash) might not be available. However, the unlocking and opening of the doors from inside the vehicle would not be affected. Correction: Dealers will install a new battery cover with the correct dimensions to cover the electrical cable.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain convertible cars, the lower universal anchorage system for attaching child safety or booster seats may have been installed incorrectly. In the event of a crash, this could cause the lower anchorage (and an attached child seat) to detach from the car body, increasing the risk of injury. Correction: Dealers will inspect and replace the lower universal anchorage system if necessary. Note: Child seats should only be installed using the seat belts in accordance with the owner’s manual and child seat manufacturer’s installation instructions until the recall is performed.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain cars, the airbag system may not turn off the airbag when a child seat is used in the front passenger seat. In the event of a crash with an airbag deployment, this could create a risk of injury to a child. Correction: Dealers will replace the passenger seat cushion. Note: Child seats should not be used in the front passenger seat until the recall is completed.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles equipped with a 6-cylinder gasoline engine and all-wheel drive may have been built with incorrect paneling under the engine compartment. This could result in contact between the exhaust system and the plastic paneling, which could create a risk of fire causing injury and/or damage to property. Correction: Dealers will check the underbody paneling and replace it, if necessary.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the seatbacks of the front seats may not fully lock on the right-hand side of the respective seat. If the seatback is improperly locked, in the event of a crash, unsecured objects in the rear seats might not be held back and the risk of injury to the front occupants would be increased. Correction: Dealers will inspect the locking of the front seatbacks, and replace the seatbacks as necessary. Note: This recall is superseded by recall 2019091. Please see recall 2019091 for more information.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with AMG Performance Seats, the welding between the backrest rail and the backrest metal fitting of the driver and/or passenger seat might not meet specifications. The metal fitting may disengage from the backrest rail, which could increase the risk of injury to front seat occupants in the event of a crash. Correction: Dealers will inspect the backrest frames of the front seats, and replace them as necessary. Note: This recall affects C43 AMG, C63 and E63 AMG models only.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, electrostatic discharge, when combined with a broken clock spring and insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver's frontal airbag. Unintended airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a crash causing injury and/or property damage. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will add sufficient grounding to the steering components. Note: A broken clock spring would result in a driver airbag warning message appearing in the instrument cluster, as well as a red airbag warning lamp illuminating.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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