Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2023 Mercedes-Benz Eqb Class in Canada.
On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during Transport Canada recall nos. 2025-041 or 2025-527 may not be effective. As a result, another repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit.
A short circuit in the high-voltage battery can create a fire risk, even while the vehicle is parked and turned off.
To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% and that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage battery.
On one vehicle, the recall repairs completed by a Mercedes-Benz dealer during recall 5496507 (Transport Canada recall no. 2025-527) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit.
A short circuit in the high-voltage battery can create a fire risk.
To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit. Note: This recall replaces Transport Canada recall no. 2025-041. Vehicles that were repaired under that recall don't require this repair.
A short circuit in the high-voltage battery can create a fire risk.
To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
On certain vehicles, a connection in the high-voltage battery may not have been tightened properly. As a result, there could be a loss of power to the wheels.
A sudden loss of power to the wheels could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery.
On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery modules could overheat and short circuit.
A short circuit in the high-voltage battery can create a fire risk.
To reduce the safety risk, Mercedes-Benz recommends that you set the maximum charge setting of your vehicle at 80% until the recall repairs are completed. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.
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