Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Mercedes-Benz Glc Class in Canada.
On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away. Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle.
A parked vehicle that rolls away could create the risk of an injury or a crash.
To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.
On certain vehicles, the headlamps were not adjusted properly at the factory.
Headlamps that aren't adjusted properly could cause reduced visibility and/or glare for oncoming drivers, and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect the headlamps, and adjust them as necessary.
On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall 2023-353.
A sudden loss of engine power could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.
On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving.
A sudden loss of engine power could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles, the headlamp connectors may not be water-tight. As a result, moisture could enter the headlamp and cause it to fail.
A headlamp that fails could reduce visibility and increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the headlamps and their connectors. The headlamp(s) and connectors will be replaced, if necessary.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles, there may be a problem with the front seat position switches. As a result, the airbags and seat belt force limiters may not work properly in a crash.
Airbags or seat belts that do not work properly could create an increased risk of injury in a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the seat position switches.
On certain vehicles, the lines for the under-hood fire prevention system may not be properly connected. As a result, the system may not reduce the chance of an engine fire after a crash.
There could be an increased risk of an engine compartment fire after a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the under-hood argon gas line connections in the fire prevention system. They will be repaired, if necessary.
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.