Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2016 Mercedes-Benz Sprinter 3500 in Canada.
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function.
If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury.
Owners will be notified by mail and instructed to take their vehicle to a dealer to have the driver-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2016-159.
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function.
If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury.
Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recall 2018-648.
On certain vehicles, the unloaded vehicle weight (UVW) label located within the engine compartment, which may be required by intermediate and final-stage manufacturers, may be incorrect. Correction: A production change has been undertaken to remedy this error and has been deemed to be non-safety related. Under a Service Campaign Bulletin, dealers will replace the label with a revised one that contains the correct vehicle weight data.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the tire pressure label located on the B-pillar may not contain the correct front axle tire pressure information. Incorrect tire pressure could lead to tire failure, resulting in loss of vehicle control increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect, and if necessary, replace the tire pressure label.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the bracket for the intermediate bearing of the drive shaft may not have been welded correctly during assembly. The retaining function of the bracket may be compromised, potentially causing it to become loose. In the event of a frontal crash the bracket may become loose and the drive shaft could damage the fuel system, allowing a fuel leak to occur. Fuel leakage, in the presence of an ignition source, could result in a fire. Correction: Dealers will fix the bracket of the intermediate bearing of the drive shaft with three additional rivets.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles the lower seat belt anchorage bolts for the rear bench seat may not have been torqued to specification during assembly. This could cause the seat belts to fail to adequately restrain occupants in a crash, increasing the risk of injury and/or damage to property. Correction: Dealers will inspect the bolt torque of the seat belt anchorages, and tighten as necessary.
A failure of this component (seats and restraints) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the paint used on the body structure may contain a defect that could allow the top layer to separate. In the event of a crash, this could allow the windows to peel away from the vehicles due to insufficient adhesion in between the layers of paint, increasing the risk of injury. Correction : Dealers will renew the paintwork of the affected areas.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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