2014 RAM 2500 Recall

On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.

This error does not affect vehicle safety.

This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

This recall is for certain replacement parts for use on Ram Heavy Duty trucks that were sold by dealer parts departments. This recall is not being conducted under the requirements of the Motor Vehicle Safety Act. If the outboard steering linkage jam nut is not welded according to the Dealer Service Instructions for safety recall V06, it could loosen and allow one end of the drag link to separate from the adjuster sleeve. A drag link separation can result in a loss of steering control. The following 4x4 style steering system parts are included in this recall: Drag Link Assembly (Part # 68369907AA) Jam Nut (Part # 06510749AA and Part # 06510750AA) Drag Link Outer (Part # 68111301AA) Drag Link Adjuster (Part #68111302AA) Drag Link Inner (Part # 68111304AA)

A loss of steering control could increase the risk of a crash.

FCA Canada will notify potential owners using dealer sales records. Owners will be instructed to take their vehicle to a dealer to inspect the drag link assembly. If the drag link is not welded but the jam nuts are properly tightened, the nuts will be welded to the adjuster sleeve. If the nuts are not properly tightened, the drag link assembly will be assessed for replacement. If a component or assembly is returned, FCA will reimburse the customer.

On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. Note: This is an expansion of recall U74 (Transport Canada recall 2018-398).

Cargo that falls from the truck bed could create a road hazard for others.

The company will notify owners by mail and instruct them to take their truck to a dealer to modify the tailgate locking mechanism. Note: This recall supersedes recall 2019-221

This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.

Glass that breaks in to large pieces could create a risk of injury.

The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain trucks, a nut in the steering system could loosen and cause a loss of steering control. This problem affects trucks equipped with a 4x4 style steering system.

A loss of steering control would increase the risk of a crash.

The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect the outboard steering linkage jam nut. If the nut is properly tightened, it will be welded to the adjuster sleeve. If the nut is not properly tightened, the drag link assembly will be replaced.

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

A failure of this component (engine) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

FCA Canada has determined that some Mopar gooseneck trailer hitch ball kits may not fully seat and lock into the truck hardware as intended. This can be caused by dirt and/or debris accumulation on top of the gooseneck ball mount, in the mounting hole and/or tolerance stack-up. If this occurs, the gooseneck ball may appear to be locked in place when it is not. If the gooseneck ball is not locked in place, under certain driving conditions it may detach from the truck. Affected parts are the Mopar 2 5/16‘’ Gooseneck Ball Kit part number 82213631 and Mopar 3” Gooseneck Ball Kit part number 82213632. Correction: FCA Canada will conduct a voluntary field action on all affected parts. The remedy for this condition is currently under development. Note: This field action is not being conducted under the requirements of the Motor Vehicle Safety Act.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit www.kidde.com.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.

A failure of this component (powertrain) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one.

A failure of this component (engine) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with Occupant Restraint Controllers (“ORC”) with roll rate sensing, under certain external conditions, a fault may be set relating to rollover sensing that will illuminate the airbag warning light and disable rollover sensing until the vehicle is restarted. A loss of airbags and seatbelt pretensioner deployment when warranted during a rollover crash may increase the risk of injury to vehicle occupants. Correction: Dealers will reprogram the ORC.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canvas seat covers, sold as aftermarket parts, may not be compatible with vehicles equipped with seat thorax airbags and could impede deployment. This could increase the risk of injury to the seat occupant in a side impact crash where seat thorax airbag deployment is warranted. Correction: FCA Canada will notify owners who may have purchased the Mopar Canvas Seat Covers, and advise them to remove the covers and return them for a refund.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the front suspension track bar frame bracket may have been improperly welded during the manufacturing process. As a result, bracket welds may break and allow the bracket to separate from the frame rail. A separated front suspension track bar frame bracket will cause diminished steering response, which could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the front suspension track bar frame bracket. For vehicles found without a separated front suspension track bar frame bracket and/or cracked weld(s), additional support brackets will be installed. For vehicles found with a separated front suspension track bar frame bracket and/or cracked weld(s), a new front suspension track bar frame bracket will be welded to the frame.

A failure of this component (suspension) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain 4-door pickup vehicles, the software in Occupant Restraint Control (ORC) module may contain side impact calibrations that are overly sensitive. This could result in unintended deployment of the Side Airbag Inflatable Curtain (SABIC), seat airbag, and/or seatbelt pre-tensioner during certain driving conditions, which could startle the driver and result in a vehicle crash causing injury and/or property damage. Correction: Dealers will update the ORC module calibration.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer spring, potentially resulting in an electrical short which could cause unintended driver frontal airbag deployment. Unintended airbag deployment, in a non-warranted (non-impact) situation, could result in injury and increase the risk of a vehicle crash causing injury and/or property damage. Correction: Dealers will secure the wiring harness and add protective caps to the retainer spring.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative and causing a fuel leak and fuel odour. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect the fuel heater, and replace it if required, as well as replace the fuel heater wiring harness electrical connector.

A failure of this component (fuel system) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The compliance label may not bear tire size, type, load rating and pressure information, contrary to requirements. Note: Correct information is displayed on the tire information placards, located in close proximity to the compliance label. Correction: A production change has been undertaken to remedy these technical non-compliance conditions. No corrective recall action is required as the technical non-compliance conditions are deemed to be non-safety related.

A failure of this component (other) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain Ram 1500, 2500 and 3500 vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays. Some vehicles may experience loss of instrument cluster illumination and erratic functioning of certain cluster warning lights. Correction: Dealers will reprogram the instrument cluster module.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).