Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2011 RAM 4500 in Canada.
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
This error does not affect vehicle safety.
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. This could allow the steering column gear shifter lever to be shifted out of the PARK (P) position without depressing the service brake pedal or having the key in the ignition, which could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and replace the BTSI as necessary. The Body Control Module (BCM) will also be updated.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a 220 amp alternator, frequent load cycling at the rated amperage capacity and particularly in hot ambient conditions could cause the alternator to develop a short, increasing the risk of an engine compartment fire. If a short develops in the alternator while the vehicle is being driven, it could also result in the engine stalling, causing a loss of motive power and increasing the risk of a crash. Both situations could increase the risk of injury and/or damage to property. Correction: Dealers will replace the alternator.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative and causing a fuel leak and fuel odour. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect the fuel heater, and replace it if required, as well as replace the fuel heater wiring harness electrical connector.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain Ram 4500 and 5500 four wheel drive vehicles may experience a fracture of the ball stud on the left outer tie rod assembly, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: As an interim repair, dealers will align the left tie rod end. Dealers will install a redesigned left outer tie rod assembly once parts are available. Note: This recall supersedes recall 2010-465 (K28). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain Ram 4500 and 5500 vehicles may experience a weakening and fracture of the ball stud on the left outer tie rod assembly. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the left outer tie rod assembly.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with a diesel engine and hydroboost brake system (which utilizes the power steering system pressure for brake assist), the power steering reservoir cap may have excessive vent pressure levels, which could result in a brake pedal that is slow to return once depressed. This could increase brake light illumination times and cause confusion to a following road user which, in conjunction with traffic, road conditions and driver's reactions, may result in a crash. Correction: Dealers will replace the power steering reservoir cap.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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