Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2009 RAM 5500 in Canada.
On certain vehicles equipped with a 220 amp alternator, frequent load cycling at the rated amperage capacity and particularly in hot ambient conditions could cause the alternator to develop a short, increasing the risk of an engine compartment fire. If a short develops in the alternator while the vehicle is being driven, it could also result in the engine stalling, causing a loss of motive power and increasing the risk of a crash. Both situations could increase the risk of injury and/or damage to property. Correction: Dealers will replace the alternator.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-003. Correction: Dealers will replace airbag inflators. All vehicles having received a replacement inflator as part of the previous special service campaign will have a replacement inflator installed.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain Ram 4500 and 5500 four wheel drive vehicles may experience a fracture of the ball stud on the left outer tie rod assembly, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: As an interim repair, dealers will align the left tie rod end. Dealers will install a redesigned left outer tie rod assembly once parts are available. Note: This recall supersedes recall 2010-465 (K28). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008 Dodge Ram light duty and 2008-2009 heavy duty pickup trucks, the windshield wiper motor may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Dealers will replace the windshield wiper motor assembly.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Owners who had windshield wiper motor assemblies serviced during the '08 and '09 calendar year will be requested to take their vehicle to a Chrysler dealer for inspection and repair if required.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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