Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
Switch to another RAM 5500 model year.
Safety recall notices and repair campaigns registered for the 2019 RAM 5500 in Canada.
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
This error does not affect vehicle safety.
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
On certain chassis-cab vehicles, the openings inside the rear brake hoses may be too small. As a result, a hose could fail and cause reduced braking.
Reduced braking can cause extended stopping distances and increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rear brake hoses.
On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly.
Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
On certain vehicles equipped with a 6.7 L Cummins diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or the check engine light may turn on. This could also result in a sudden loss of engine power while driving.
A sudden loss of engine power could increase the risk of a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump and update the powertrain control module software. Additional fuel system parts may be replaced, if necessary.
On certain chassis-cab trucks equipped with a 6.7 L diesel engine, the engine oil monitoring system may not detect when the engine oil drops below the minimum level. If this happens, the engine bearings could be damaged. This can lead to a connecting rod failure, which could puncture the engine block and create an oil leak.
An engine oil leak can create the risk of a fire.
FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to update the engine calibration software.
On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. This can damage the wheel studs and, over time, they could break. If this happens, a wheel could separate from the truck. Note: This recall only affects trucks equipped with dual rear wheels and flanged lug nuts.
A wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could also hit another person or vehicle.
FCA Canada will contact owners by mail and instruct you to take your truck to a dealer to inspect and replace the wheel studs, as necessary. They will also provide an update for the torque specification listed in the owner's manual.
On certain chassis cab trucks equipped with a Cummins 6.7 L high-output engine, a software problem could cause damage to the connecting rod bearings while the engine is warming up. As a result, a connecting rod could break and cause an engine failure. If this happens, oil could leak onto hot components in the engine compartment. Note: A driver may notice abnormal engine noise if a connecting rod fails.
A sudden loss of engine power could increase the risk of a crash. Additionally, an engine failure could create the risk of a fire.
Fiat Chrysler Automobiles will notify owners by mail and instruct you to take your truck to a dealer to update the engine calibration software. This will add enhanced engine warm-up protection.
On certain trucks equipped with a 6.7 L Cummins diesel engine, the end fitting on the engine fuel lines may have been formed incorrectly. This could result in a fuel leak.
A fuel leak in the engine compartment could increase the risk of a fire.
The company will notify owners by mail and instruct them to take their truck to a dealer to inspect the fuel lines. The fuel lines will be replaced if necessary.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.