Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 RAM Promaster in Canada.
On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows.
Wiring that overheats and melts could create the risk of a fire.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display correctly or at all.
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rearview camera.
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
This error does not affect vehicle safety.
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity.
A door structure that isn't strong enough could increase the risk of injuries in a crash.
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.
On certain vehicles, a wiring problem could cause the left-rear tail lamp and/or turn signal not to work.
A tail lamp that doesn't work could make the vehicle less visible to others. A turn signal that doesn't work could cause a person not to recognize when a driver intends to turn or change lanes. Both issues could increase the risk of a crash.
FCA Canada will notify owners by mail. The corrective actions for this recall are under development.
On certain vehicles, the transmission parking pawl may not fully engage when you shift to park. If this happens, and the parking brake isn't used, the vehicle could roll away.
A parked vehicle that moves suddenly could create the risk of an injury or a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the powertrain control module (PCM) calibration software. The dealer will also inspect and, if necessary, replace the transmission or parts inside the transmission. To reduce the safety risk, FCA Canada recommends that you should always use the parking brake when you park.
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.