Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2004 Thomas Built Er School Bus in Canada.
On certain school buses, the stem which joins the outside emergency door handle to the emergency door opening mechanism may potentially corrode. Excessive material loss of the stem due to corrosion could result in the outside handle separating from the door mechanism while trying to open the door from the exterior of the bus. In the event of an emergency, this could delay evacuation of the vehicle and increase the risk of injury to occupants. Correction: Dealers will inspect the stems and either replace or protect them against further corrosion.
A failure of this component (structure) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, circuit breakers may trip unnecessarily resulting in a loss of power to chassis and body electrical circuits. Unexpected loss of exterior lighting and/or engine stalling, in conjunction with traffic and road conditions, and the driver's reaction, could increase the risk of a crash. Correction: Dealers will replace the solid state dual power switch with mechanical circuit protection (Mega Fuse).
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain school buses, the rear emergency exit exterior door handle may be severely weakened over time by corrosion. In the event of an emergency, a person on the outside of the bus may break the door handle trying to open the emergency exit, potentially delaying evacuation and increasing the risk of personal injury to the vehicle's occupants. Correction: Dealers will replace the aluminium handles with more robust versions.
A failure of this component (other) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain buses, the Type II auto reset circuit breaker temperatures may exceed the rating of the circuit board. This could cause the board to melt, potentially resulting in a vehicle fire. If this occurs while the vehicle is underway, it could cause a vehicle crash resulting in property damage and/or personal injury or death. Correction: Dealers will replace the auto reset circuit breakers with manual circuit breakers and jumper cables.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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