Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2020 Thomas Built Saf-T-Liner Hdx School Bus in Canada.
On certain school buses, the letters on the instruction labels for the emergency exits are too small. This could make it difficult to read the label. Canadian regulations require a minimum size for the letters.
Instructions for an emergency exit that are difficult to read could delay persons from exiting the bus in an emergency and increase the risk of injury.
Daimler Truck North America (DTNA) will notify owners by mail and advise you to take your school bus to a DTNA authorized service facility to increase the height of the letters on the instruction labels.
On certain school buses, the restraining barrier between the entrance door and the first seat may not meet the energy absorption requirements of Canadian regulations.
A barrier that does not properly absorb energy could increase the risk of injury to passengers in a crash.
Daimler Truck North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development.
Certain school buses may not meet Canadian regulations for roof panel joint strength.
A roof joint that is not strong enough could increase the risk of injury in a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your bus to a DTNA authorized service facility to add additional fasteners to the roof lap joints.
On certain school buses, the exterior side body panel(s) may not have been attached properly. As a result, the buses may not meet the joint strength requirements of Canadian regulations.
A body joint that is not strong enough could increase the risk of injury in a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your bus to a DTNA authorized service facility to add additional fasteners to the rear exterior side body panel joints.
On certain school buses, the positive battery cable could be damaged by contact with the transmission oil cooler hose. If this happens, the battery cable could short circuit.
A short circuit could create a fire risk.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your school bus to a DTNA authorized service facility to inspect and re-route the positive battery cable.
On certain school buses, the alternator power cable connection may not have been properly tightened. As a result, the power cable could loosen or separate from the alternator. If this happens, there could be electrical arcing (sparks).
Electrical arcing could damage surrounding material and increase the risk of a fire.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your bus to a DTNA authorized service facility to inspect and tighten the alternator power cable connection, as necessary.
On certain school buses, the restraining barrier between the entrance door and the first seat may not meet the energy absorption requirements of Canadian regulations.
A barrier that does not properly absorb energy could increase the risk of injury to passengers in a crash.
Daimler Trucks North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development.
This recall affects certain school buses equipped with SynTec S3B and/or S3C passenger seats. On some seats, the protective foam in certain areas of the seatback may not meet the knee impact requirements of Canadian regulations.
A seatback that does not have proper knee impact protection could increase the risk of injury to occupants in a crash.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to install additional protective material in the seatbacks.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.