Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2020 Thor Motor Coach Chateau in Canada.
On certain travel trailers, the frame rail may not be properly supported where the draw bar is attached. As a result, the frame could bend, which could cause poor vehicle handling.
A sudden change in vehicle handling could increase the risk of a loss of control, and may result in a crash.
Keystone will notify owners by mail and instruct you to take your travel trailer to a dealer to add reinforcement plates to the frame.
On certain motorhomes, the wrong bolts were used to attach the barrel chair to the floor. As a result, the chair could detach in a crash. As the seat belt is attached to the chair, the seat belt mounts will also fail.
A seat and seat belt that detach in a crash could create an increased risk of injury.
Thor Motor Coach will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the size of the bolts used to attach the barrel chair pedestal, and replace them, if necessary.
On certain motorhomes, there may be a loose connection between the battery cables and the Battery Isolation Manager (BIM) or the Battery Isolation Relay (BIR). A lose connection could cause a premature failure of the BIM/BIR and/or cause electrical arcing (sparks).
Electrical arcing could create the risk of a fire.
Thor Motor Coach will notify owners by mail and instruct them to take their vehicle to a dealer to install lock washers to secure the battery cable to the BIM/BIR. The BIM/BIR will be replaced as necessary.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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