Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2019 Western Star 4700 in Canada.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the affected tires.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development. You will be instructed to bring your truck to a DTNA authorized service facility when a repair is available.
On certain trucks, the pass-through power stud (an electrical connection located on the bulkhead) may come into contact with the bulkhead. If this happens, there could be electrical arcing (sparks). Note: This recall replaces FL-766 (Transport Canada Recall 2018-190). If your truck was inspected as a part of that recall, but the pass-through power stud was not replaced, your truck requires this repair.
Electrical arcing could create the risk of a fire.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the pass-through power stud.
On certain vehicles, the fuel rail assembly could develop a leak. Note: This recall only affects vehicles equipped with a Cummins L9 or ISX12 diesel engine.
A fuel leak can create the risk of a fire.
Cummins will notify owners by mail and instruct you to take your vehicle to a Cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks, the welds that attach the trailer hitch may crack due to improper welding. As a result, the hitch could detach from the truck while towing a trailer. Note: This recall only affects certain trucks with trailer hitches installed by Commercial Truck Equipment.
A trailer that detaches from a truck could create a risk of a crash.
Commercial Truck Equipment will notify owners by mail and instruct you to take your truck to a dealer to inspect the trailer hitch and repair or replace it, as necessary. You should stop using the trailer hitch until the inspection and repair have been completed.
On certain trucks equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), a component within the clutch assembly could fail. If this happens, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied. Note: This recall replaces FL-803 (Transport Canada recall 2018-714). Trucks that were repaired under that recall also require this repair.
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the clutch and update the transmission software.
On certain trucks, an undersized wire in the ground circuit harness could overheat and melt a connector. If this happens, the engine may stall and you may not be able to restart it.
A loss of engine power could increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to an authorized DTNA Service Facility to replace the ground wire harness.
On certain trucks equipped with air disc brakes, the brake caliper mounting bolts may not be properly tightened. This could cause the caliper bolts to loosen and result in reduced brake effectiveness.
Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash.
The company will notify owners by mail and instruct them to take their truck to an authorized Daimler Trucks of North America Service Facility to inspect and replace the brake caliper bolts as necessary.
On certain trucks equipped with electronic stability control (ESC), the brake lights may turn on when the automatic traction control (ATC) activates. Canadian regulations do not allow brake lights to turn on when the automatic traction control activates.
Brake lights that turn on when a vehicle is not slowing could confuse other drivers.
The company will notify owners by mail and instruct them to take their truck to a Daimler Trucks North America authorized service facility. The truck will either be reprogrammed or retrofitted so the brake lights do not turn on when the automatic traction control (ATC) activates.
On certain trucks, the odometer display shows the actual distance travelled in kilometers, but the label on the dial face indicates miles. This labelling error could lead to driver confusion about vehicle speed or distance travelled.
While the safety risks may be low, Canadian regulations require this problem to be corrected.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks North America authorized service facility to inspect the odometer. The speedometer/odometer will be replaced as required.
On certain vehicles, the bolts that join the steering and tie rod arm to the steering knuckle may not have been properly tightened. This could lead to a separation of the tie rod arm and cause a loss of steering control. This could create a risk of a crash causing injury and/or property damage. Correction: Daimler Trucks North America Authorized Service Facilities will inspect the steering and tie rod arm bolts to ensure they are torqued correctly and install new fasteners as necessary.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
This recall was replaced by Transport Canada Recall No. 2020-488. On certain vehicles equipped with an Eaton automated manual transmission and electronic clutch actuator (ECA), an internal component within the clutch assembly may have been manufactured improperly and could fail. If this occurs, the broken clutch components could prevent the transmission from disengaging or shifting to neutral. This could result in unintended vehicle movement, even if the parking brake is applied, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Authorized Service Facilities will recalibrate the Transmission Control Module (TCM) and replace components as necessary.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with air disc brakes, the brake caliper mounting bolts may be incorrectly torqued. This could result in the caliper bolts loosening, which could lead to the caliper detaching. Insufficiently torqued fasteners may not provide adequate clamping force between the brake caliper and brake anchor plate potentially resulting in reduced brake effectiveness, which would result in increased stopping distances, increasing the risk of a crash causing injury and/or damage to property. Correction: Daimler Trucks of North America Service Facilities will inspect the bolts, and repair as necessary.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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