Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2020 Western Star 4900 in Canada.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Truck North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to replace the affected tires.
Certain trucks were built with tires that are not approved for use with the truck's wheels. As a result, the tires may not perform properly, or a tire could fail.
A tire failure could cause a loss of control and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail. The corrective actions for this recall are under development. You will be instructed to bring your truck to a DTNA authorized service facility when a repair is available.
On certain trucks, the welds that attach the trailer hitch may crack due to improper welding. As a result, the hitch could detach from the truck while towing a trailer. Note: This recall only affects certain trucks with trailer hitches installed by Commercial Truck Equipment.
A trailer that detaches from a truck could create a risk of a crash.
Commercial Truck Equipment will notify owners by mail and instruct you to take your truck to a dealer to inspect the trailer hitch and repair or replace it, as necessary. You should stop using the trailer hitch until the inspection and repair have been completed.
On certain trucks, the compliance label lists an incorrect Gross Axle Weight Rating (GAWR). This could lead to overloading and cause poor handling or a tire failure.
Poor handling or a tire failure could cause a loss of control and result in a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct them to take the truck to a DTNA authorized service facility to install a label with the correct GAWR. For one of the involved trucks, the tires will also be replaced.
On certain trucks, the strut-rod for the sleeper cab vent windows may not be properly attached. This could cause the vent window to over rotate and detach from the vehicle.
A window that separates from a moving vehicle could create a hazard for other drivers and nearby people.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the vent windows.
On certain trucks, the baggage and/or sleeper side doors may not be properly attached to their hinges. This could cause the door(s) to detach while driving.
A baggage and/or sleeper side door that falls from the truck could create a road hazard for others and increase the risk of a crash.
Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your vehicle to a DTNA authorized service facility to install two reinforcement clips on each baggage and sleeper door hinge.
On certain trucks, the warning indicator for low air brake pressure shows “BRAKE AIR” instead of a low brake pressure symbol. Recent changes to Canadian regulations require this symbol to be used. Note: This recall only affect trucks equipped with an ICU4Me or a Light Bar Cluster configuration.
While there is a low risk to safety, as per Canadian regulations, the indicator must use common symbols, instead of words, to avoid driver confusion.
The company will notify owners by mail and instruct them to take their vehicle to a Daimler Trucks of North America authorized service facility to replace the instrument cluster panel.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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