Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2018 Audi Q5 in Canada.
On certain vehicles, if you spill liquid on the rear seat, or drive through heavy rain or deep water, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens.
A sudden loss of power to the wheels may increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module and seal an underbody seam, as necessary.
On certain vehicles, the cover trim for the rear wheel arches may become loose. This could cause the trim to detach while driving.
Trim that completely detaches from the vehicle could create a road hazard for others.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the four clips that secure the forward part of the rear wheel arch trims.
On certain vehicles, the cover trim for the wheel arches may become loose. This could cause the trim to detach while driving.
Trim that completely detaches from the vehicle could create a road hazard for others.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to secure each wheel arch trim with an additional screw and nut.
Some vehicles were built with an incorrect brake master cylinder. The master cylinder may be too short, which could cause it to fail. This could cause a complete loss of braking (with the exception of the emergency/parking brake function).
A loss of brakes can create the risk of a crash.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the brake master cylinder. If your vehicle is equipped with the incorrect part, it will be replaced with the correct one.
On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the front or rear brakes as necessary. Note: In the interim, owners are advised to stop driving their vehicle until the defect has been repaired. Affected owners should call Volkswagen's Roadside Assistance number at 1-800-411-6688.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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