Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2020 Audi Q5 in Canada.
Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable could overheat while charging. Note: This recall only affects electric and plug-in hybrid electric (PHEV) models.
Wiring that overheats could create a fire risk.
Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the vehicle charging cable. For unsold vehicles, the dealer will remove the charging cable before they are delivered to consumers.
On certain vehicles, if you spill liquid on the rear seat, or drive through heavy rain or deep water, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens.
A sudden loss of power to the wheels may increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module and seal an underbody seam, as necessary.
On certain vehicles, the lock nuts for the rear trailing arm bolts may be defective. If a nut breaks, there could be sudden changes in rear wheel alignment. This can cause a loss of vehicle stability.
Reduced vehicle stability could cause a loss of control and increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear trailing arm lock nuts. If necessary, the associated bolt(s) will be replaced as well.
On certain vehicles, parts of the front seat frame and backrest adjuster may not have been properly welded. As a result, the backrest adjustment could break in a rear-end crash and allow to seat to move.
A seatback that fails could cause an increased risk of injury in a crash.
The company will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver and passenger front seats. The seatback frames will be replaced, as necessary.
On certain vehicles, the cover trim for the rear wheel arches may become loose. This could cause the trim to detach while driving.
Trim that completely detaches from the vehicle could create a road hazard for others.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the four clips that secure the forward part of the rear wheel arch trims.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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