Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2021 Audi Q5 in Canada.
Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable could overheat while charging. Note: This recall only affects electric and plug-in hybrid electric (PHEV) models.
Wiring that overheats could create a fire risk.
Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the vehicle charging cable. For unsold vehicles, the dealer will remove the charging cable before they are delivered to consumers.
On certain vehicles, the connecting rod bearings may become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail and/or an oil leak could occur.
An engine failure can cause a sudden loss of power, which could increase the risk of a crash. An oil leak could create the risk of a vehicle fire.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership for an engine inspection test. The engine will be replaced, if necessary.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.
On certain vehicles, the rear wheel alignment was not checked during recall 42L1 (Transport Canada Recall 2021-249). As a result, the steering could pull to one side or another and the tires could wear unevenly. If you continue to drive the vehicle in this condition, there may be reduced traction. Eventually, a tire could fail and lose air pressure.
A tire failure could cause a loss of control and increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and adjust the rear wheel alignment, as necessary. Additionally, the dealer will inspect the rear tires for premature and uneven wear due to this issue, and replace them if necessary.
On certain vehicles, if you spill liquid on the rear seat, or drive through heavy rain or deep water, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens.
A sudden loss of power to the wheels may increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module and seal an underbody seam, as necessary.
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
On certain vehicles, the lock nuts for the rear trailing arm bolts may be defective. If a nut breaks, there could be sudden changes in rear wheel alignment. This can cause a loss of vehicle stability.
Reduced vehicle stability could cause a loss of control and increase the risk of a crash.
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear trailing arm lock nuts. If necessary, the associated bolt(s) will be replaced as well.
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
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