2015 Chevrolet Silverado Recall

On certain trucks, the repairs completed by a General Motors dealer during recall N192220470 (Transport Canada recall no. 2019-325) or customer satisfaction program no. N192270330 may not have been completed properly. As a result, a second repair is required. Additionally, certain trucks may not have had the updated parts installed during production. On certain trucks equipped with a power sliding rear window, the rear defroster wiring could overheat and melt.

Wiring that overheats and melts can create the risk of a fire.

General Motors will notify owners by mail and advise you to take your truck to a dealership to replace the contact cover for the sliding rear window. The dealer will also update the heating, ventilation, and air conditioning (HVAC) software, if necessary. If the rear window or sliding glass assembly are damaged, they will be replaced.

On certain trucks, the side curtain airbag inflators could be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could fail. If this happens, the end cap from the inflator or other parts could be propelled into the vehicle and strike a person. Note: This recall replaces Transport Canada Recall No. 2020-576.

A metal end cap or other parts that strike a person could create a risk of injury.

General Motors will notify owners by mail and instruct you to take your truck to a dealer to replace both side curtain airbags.

On certain vehicles, the flexible steel cable that connects the seat belt to the outboard side of the driver's seat may have been replaced with an incorrect part during a previous repair. Over time, this cable could flex and may eventually break. If this happens, the seat belt could detach in a crash. Note: This recall only affects certain vehicles that had the driver's seat belt pretensioner replaced after a previous recall repair (recall 2016-153 or 2018-233).

A seat belt that detaches in a crash could increase the risk of injury.

General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's outboard seat belt pretensioner assembly.

On certain trucks, the side curtain airbag inflators could be defective. As a result, the driver and/or passenger side curtain airbag inflator(s) could fail. If this happens, the end cap from the inflator could be propelled into the vehicle and strike a person.

A metal end cap that strikes a person could create a risk of injury.

General Motors will notify owners by mail and instruct you to take your truck to a dealer to replace one or both of the side curtain airbag(s).

On certain vehicles, there may be an error in the electronic-brake control module software. This could cause the driveline-protection system to activate when a wheel-speed sensor fails. If this happens, the brakes could apply and cause the vehicle to pull to one side. Note: This recall only affects vehicles equipped with four-wheel drive, a 5.3-L engine, and a 3.08 ratio rear axle. The problem can only occur when the vehicle is in four-wheel drive or automatic mode, and travelling at a speed between 66 and 97 km/h (41 and 60 mph). A wheel-speed sensor failure will cause the electronic stability control (ESC) and anti-lock braking system (ABS) warning lights to turn on, and a "Service StabiliTrak" message to display.

A vehicle that suddenly pulls to one side could increase the risk of a crash.

General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to update the electronic-brake control module software. General Motors advises that using two-wheel-drive mode can eliminate the risk until the recall repair is completed.

This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.

Glass that breaks in to large pieces could create a risk of injury.

The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle.

A sudden increase in brake pedal force could lead to an increase in stopping distance. This could increase the risk of a crash.

The company will notify owners by mail and instruct them to take their vehicle to a dealer to reprogram the electronic brake control module.

On certain trucks equipped with a power sliding rear window, the rear defroster circuit could overheat. This could cause melting, smoke or, in rare instances, a fire.

A fire could create a risk of injury.

The company will notify owners by mail and advise you to take your truck to a dealer to replace the covers for the buss bar and contacts for the rear sliding window. If the rear window or sliding glass assembly are damaged due to a problem with the rear defroster, they will also be replaced.

Certain vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning manoeuvres due to an electrical/software issue. If EPS assist is lost and suddenly returned, the unexpected change in steering effort could affect vehicle control, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the EPS module software. Note: If power steering assist is lost and the vehicle reverts to manual steering, a dash message would be displayed stating there is an EPS problem. Additionally, this issue could also affect radio, stabilitrak, the driver information centre, chime, door-lock, air conditioning, and/or cruise control function.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with Continental P275/55R20 CrossContact LX20 tires, a manufacturing defect could cause a lack of adhesion between belts in the tire. Affected tires may exhibit localized tread wear, excessive vibration, noise and bulging in the tread area. Continued use could cause the belts to separate, which could lead to full belt/tread loss. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect tire date code markings to determine whether they are from the affected date code. Affected tires will be replaced.

A failure of this component (tires) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain Sierra 1500 and Silverado 1500 vehicles, the flexible steel cable that connects the driver's seat belt to the vehicle structure at the outboard position can fatigue over time and could separate, increasing the risk of injury in a crash. Correction: Dealers will enlarge the side shield opening, install a pusher bracket on the tensioner and, if necessary, replace the tensioner assembly.

A failure of this component (seats and restraints) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, a defect in the ignition lock actuator may make turning the ignition key difficult or cause the key to get stuck in the “start” position. This may be more likely to occur at higher interior ambient temperatures. If the vehicle is driven with the key stuck in the “start” position, and the vehicle experiences a significant jarring event or the vehicle’s interior temperature cools, the ignition key could move out of the “start” position, rotate past the “run” position, and move into the “accessory” position, causing the engine to shut off. This would result in a loss of motive power and affect power steering and power brake system function, which could increase the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm in a crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers will replace the ignition lock housing.

A failure of this component (electrical) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles equipped with diesel engines, a hose clamp for the fuel tank vent line may not have been sufficiently tightened at assembly. This could allow the vent line to become detached from the fuel tank, which could cause a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: Dealers will inspect and tighten the clamp as necessary.

A failure of this component (fuel system) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, rear axle shafts may not have been properly heat treated. An improperly heat-treated axle shaft could fracture without warning near the hub flange resulting in separation of a rear wheel from the axle shaft, increasing the risk of a crash which may result in injury and/or property damage. Correction: Dealers will inspect the manufacturing code on rear axle shafts and replace those identified as defective.

A failure of this component (powertrain) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, exhaust components may overheat while the vehicle is idling in cold temperatures. This could cause nearby plastic components to overheat and melt, possibly resulting in smoke and/or fire and increasing the risk of injury and/or damage to property. Correction: Dealers will reprogram the engine control module. Note: This is an expansion of recall 2014-005.

A failure of this component (engine) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles may experience a sudden loss of power steering assist that could occur at any time while driving. If the power steering assist is lost, a message is displayed on the Driver Information Centre and a chime sounds to inform the driver. Steering control can be maintained, as the vehicle will revert to a manual steering mode, but will require greater driver effort particularly at low vehicle speeds. The sudden change in steering may increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the power steering assist motor.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain model 2500/3500 HD vehicles, power steering hose clamps may not have been properly attached. This could allow the hose to disconnect from the power steering pump or steering gear, causing a power steering fluid leak. This would result in a loss of power steering assist and hydraulic assist brakes, unexpectedly increasing steering and brake pedal effort and potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the clamps to ensure they are properly attached. Note: This is an expansion of recall 2014-241.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles equipped with an Automatic Transfer Case may have a condition in which an electric signal short may cause the transfer case to switch to neutral without operator input. The transfer case mode selection knob would still indicate the last selected drive mode, but the driver would not have any feedback that the transfer case is in neutral. If the transfer case switches to neutral while the vehicle is in motion, the driver would experience a loss of motive power and, if the vehicle is parked without the parking brake applied, the vehicle could roll away. Both scenarios could result in a crash causing injury and/or damage to property. Correction: Dealers will re-program the software of the Transfer Case Control Module.

A failure of this component (powertrain) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain model 2500/3500 HD vehicles, power steering hose clamps may not have been properly attached. This could allow the hose to disconnect from the power steering pump or steering gear, causing a power steering fluid leak. This would result in a loss of power steering assist and hydraulic assist brakes, unexpectedly increasing steering and brake pedal effort and potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the clamps to ensure they are properly attached.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

Certain vehicles equipped with a base radio and internal amplifier may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Protection, and CMVSS 208 - Occupant Crash Protection. The radio may become inoperative, causing a no-chime condition and disabling the audible warning if the key is in the ignition and the driver’s door is opened, or if a front outboard seat belt is not buckled. A loss of the seat belt audible warning may increase the likelihood of a front outboard occupant being unbelted, increasing the risk of injury in a crash. Similarly, the loss of an audible warning when a key is left in the ignition may increase the risk of vehicle theft. Correction: Dealers are to program the radio with updated software.

A failure of this component (accessories) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain vehicles, an internal fault in the Sensing and Diagnostic Module may set a diagnostic trouble code, illuminating the airbag warning lamp and disabling the airbags and seatbelt pretensioners for the duration of the drive cycle. This could increase the risk of injury in a crash. Correction: Not applicable. NOTE: Further analysis has shown that no defect existed in the Sensing and Diagnostic Module, and that this recall is therefore inactive.

A failure of this component (airbag) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).

On certain HD vehicles equipped with a diesel engine and dual fuel tanks, the fuel pipe tube nuts on each side of the diesel fuel transfer pump may not have been properly torqued. As a result, diesel fuel may leak at the fuel transfer pump if there is fuel in the rear tank and the transfer pump activates to transfer fuel to the forward fuel tank. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or injury. Correction: Dealers will tighten the tube nuts to the proper torque.

A failure of this component (fuel system) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).