Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
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Safety recall notices and repair campaigns registered for the 2009 Dodge RAM in Canada.
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Glass that breaks in to large pieces could create a risk of injury.
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
On certain vehicles, the front fuel tank strap may become loose or detached due to corrosion of the frame bracket. This could result in the front of the fuel tank to lower, potentially allowing the front of the tank to make contact with the ground, which could increase the risk of a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or damage to property. Correction: Dealers will install a reinforcement bracket onto the frame.
A failure of this component (fuel system) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-003. Correction: Dealers will replace airbag inflators. All vehicles having received a replacement inflator as part of the previous special service campaign will have a replacement inflator installed.
A failure of this component (airbag) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain Ram 4500 and 5500 four wheel drive vehicles may experience a fracture of the ball stud on the left outer tie rod assembly, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: As an interim repair, dealers will align the left tie rod end. Dealers will install a redesigned left outer tie rod assembly once parts are available. Note: This recall supersedes recall 2010-465 (K28). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2012 Ram 2500 and 3500 4x4, Ram 3500 cab chassis, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture, potentially resulting in a loss of vehicle control and a crash causing injury and/or property damage. Correction: Dealers will install a redesigned left outer tie rod assembly. Note: This recall supersedes recall 2011-253 (L16). Vehicles that were repaired under the previous campaign will also need to be repaired under this campaign.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the rear axle pinion nut could loosen and allow the rear driveshaft to detach from the axle, or fully detach from the vehicle. Pinion nut separation could also cause the rear axle differential to fail suddenly, causing rear wheel lockup. These issues could result in loss of propulsion, danger to other road users, loss of vehicle control and possible crash causing property damage and/or personal injury. Correction: Dealers will install a pinion nut retainer.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles built between July 1, 2009 and November 30, 2009, the rear axle pinion nut may have been incorrectly manufactured and could loosen. If the pinion nut was to separate from the pinion, the rear driveshaft could become detached from the rear axle, or fully detached from the vehicle. Pinion nut separation could also cause the rear axle differential to fail suddenly, causing rear wheel lockup. These issues could result in loss of propulsion, danger to other road users, loss of vehicle control and possible crash causing property damage and/or personal injury. Correction: Dealers will install a pinion nut retainer.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008-2011 Ram 2500 and 3500 4x4, Ram 3500 cab chassis 4x2 and 4x4, and 2008 Ram 1500 Mega Cab 4x4 vehicles, the left outer tie rod ball stud could fracture. Additionally, other 2003-2008 Ram vehicles may have received the affected tie rod as a replacement part during service, and are therefore also involved in this campaign. Although this condition tends to occur when making a tight turn during low speed parking lot type maneuvers, tie rod failure could result in a loss of directional stability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the left outer tie rod end and tighten the track bar bolt. Note: The tie rod replacement portion of this recall was superseded by recall 2013-396.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain Ram 4500 and 5500 vehicles may experience a weakening and fracture of the ball stud on the left outer tie rod assembly. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the left outer tie rod assembly.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the brake booster input rod may have been installed without the retaining clip, or in some cases, with an improperly formed retaining clip. Should the input rod separate from the assembly it could lead to a loss of brakes, which could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will install or replace the retaining clips.
A failure of this component (brakes) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles equipped with manual temperature control, the software programmed into the heating, ventilation and air conditioning (HVAC) module may cause the windshield defrosting and defogging functions to become inoperative. This may decrease the driver's visibility under certain driving conditions and result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will reprogram the HVAC module software.
A failure of this component (heater and defroster) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain Dodge Ram heavy duty pickup trucks equipped with a manual transmission and the optional power adjustable pedal package, the clutch pedal connecting rod to the clutch master cylinder may separate. This may not allow disengagement of the clutch when the pedal is depressed, which could result in unintended vehicle movement, increased stopping distance and engine stalling. Such an occurrence could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will replace the clutch master cylinder hydraulic system.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2008 Dodge Ram light duty and 2008-2009 heavy duty pickup trucks, the windshield wiper motor may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Dealers will replace the windshield wiper motor assembly.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Owners who had windshield wiper motor assemblies serviced during the '08 and '09 calendar year will be requested to take their vehicle to a Chrysler dealer for inspection and repair if required.
A failure of this component (electrical) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain 2500 and 3500 pickup trucks, the drag link inner tie rod attachment to the pitman arm ball stud may fracture. A loss of steering control could result in a vehicle crash causing property damage, personal injury or death. Also, in some cases, the steering damper attaching bracket may yield and shift on the linkage. This may restrict the ability to turn the vehicle in one direction. Correction: Dealers will replace the drag link inner tie rod assembly. The steering damper will also be inspected and, if required, the damper bracket and bolts will be replaced.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Certain vehicles may have English-only airbag warning labels on the sun visors. Correction: Dealers will install bilingual warning labels.
A failure of this component (label) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
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