2010 Ford F-250 Recall

This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.

Glass that breaks in to large pieces could create a risk of injury.

The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

On certain vehicles equipped with diesel engines, service replacement steering gears, installed after June 30, 2014, may not properly mount to the frame rail due to insufficient clearance. This could result in insufficient clamp load on the joints, which over time may cause fatigue of one or more of the steering gear retention bolts. If the steering gear bolts were to fatigue, one or more of the bolts could fracture, which could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will install spacers between the gear and the frame rail to add clearance and ensure adequate clamp load to the joints.

A failure of this component (steering) may increase the risk of a crash or injury.

Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).