2020 Ford F-450 Super Duty Recall

On certain vehicles, the recall repairs completed by a Ford dealer during recall 24S78 (Transport Canada recall no. 2024-780) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the high-pressure fuel pump could fail. If this happens, the engine may run rough and the check engine light may turn on. This could also cause a sudden loss of engine power while driving. Note: This recall only affects certain vehicles equipped with a 6.7 L diesel engine.

A sudden loss of engine power could increase the risk of a crash.

Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software.

On certain trucks, a software problem could cause the rearview camera image not to display correctly. Note: This recall only affects vehicles equipped with a 360-degree camera system.

A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Ford will notify owners by mail and advise you to take your truck to a dealership to update the image processing module (IPMB) software.

On certain vehicles, the upper steering shaft could separate and cause a loss of steering control.

A loss of steering control could increase the risk of a crash.

Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace or repair the upper steering shaft, as necessary.

On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.

A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

On certain vehicles, the high-pressure fuel pump could fail. If this happens, the engine may run rough and the check engine light may turn on. This could also cause a sudden loss of engine power while driving. Note: This recall only affects certain vehicles equipped with a 6.7 L diesel engine.

A sudden loss of engine power could increase the risk of a crash.

Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software.

On certain vehicles, the owner's manual doesn't include instructions for how to remove or adjust the head restraint for the centre seating positions. Canadian regulations require this information be included in the owner's manual.

Missing instructions for how to remove or adjust head restraints could increase the risk of injury in a crash.

Ford will notify owners by mail and provide you with an owner's manual insert with instructions for how to remove and adjust the centre seat head restraints.

Over time, the coating on the lens for the rearview camera could degrade. If this happens, the rearview camera image may appear foggy or cloudy. Note: This recall only affected vehicles equipped with 360-degree camera systems.

A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rearview camera.

On certain trucks, a washer in the transmission could break. If this happens, metal particles could cause the park pawl not to work properly. As a result, the truck could move when the transmission is in Park, and the parking brake is not used. Note: This recall only affects trucks with a 6.7 L diesel engine.

A parked vehicle that rolls away could create the risk of an injury or a crash.

Ford will notify owners by mail and instruct you to take your truck to a dealership to replace a gearset in the transmission.

On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly.

Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.

Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the windshield wiper arms.

On certain trucks, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the truck in a crash.

A windshield that detaches in a crash could create an increased risk of injury.

Ford will notify owners by mail and instruct you to take your truck to a dealer to remove and reinstall the windshield.

On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera.

On certain vehicles, seats with a manual recliner may not meet the strength requirements of Canadian regulations. A seatback with reduced strength may not properly restrain an occupant in a crash.

A seatback that moves in a crash could increase the risk of injury.

Ford will notify owners by mail and instruct them to take their vehicle to a Ford or Lincoln dealer for an inspection of the driver and front passenger seat recliners. For 2020 model year Explorer and Aviator, dealers will inspect the rear outboard seats. The seat structures will be replaced as required.