Safety defect investigations, technical specifications, and manufacturer repair notices for Canadian owners.
Enter a VIN to identify your vehicle and find Canadian recall notices that may apply to its make, model and year. Confirm VIN-specific eligibility and repair status with the manufacturer.
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Safety recall notices and repair campaigns registered for the 2017 Ford Police Interceptor Utility (explorer) in Canada.
On certain vehicles, the repairs completed by a Ford dealer during customer satisfaction program 20N11 may not be effective. As a result, a second repair is required. On certain vehicles, the roof rail covers could become loose and detach while driving. Note: This recall is an expansion of Transport Canada recall no. 2021-267. Vehicles repaired under that recall don't require this repair.
A roof rail cover that detaches while driving could create a hazard for other road users and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the roof rail covers.
On certain vehicles, the outer ball joint for the rear suspension toe link(s) may seize. If this happens, the toe link(s) could break while driving. This could cause a sudden loss of vehicle stability.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear suspension toe links.
On certain vehicles, the exterior B-pillar trims on the driver and front passenger doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle.
Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the B-pillar trims.
On certain vehicles, the outer ball joint for the rear suspension toe link may seize. If this happens, the toe link could break while driving. This could cause a sudden loss of vehicle stability. Note: This recall only affects vehicles equipped with a rear ball joint manufactured by ZF.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear suspension toe links and inspect the ball joints. If a ball joint requires replacement, the dealer will replace the rear suspension knuckle.
On certain vehicles, the outer ball joint for the rear suspension toe link may seize. If this happens, the toe link could break while driving. This could cause a sudden loss of vehicle stability.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the ball joints for the rear suspension toe links. If a ball joint requires replacement, the dealer will replace the rear suspension knuckle.
On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: This problem is more likely to occur on vehicles that are driven on rough roads.
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
On certain vehicles, the steering gear heat shield fasteners may have an incorrect coating that could cause the heat shield to corrode and detach. This could expose the steering gear system to higher temperatures and could cause the steering gear to overheat, which could result in a reduction of steering assist until the gear cools. If the steering gear electrical connectors were to melt, it would result in a sudden loss of steering assist. A loss of power steering assist could unexpectedly increase steering effort, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the fasteners and replace as required. Note: In the event of a loss of power assist, the message "SERVICE POWER STEERING NOW" would be displayed in the instrument cluster.
A failure of this component (steering) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles operated in Alberta, Saskatchewan and Manitoba, soil properties unique to these areas could cause an accumulation of soil to occur at the attachment point of the rear suspension toe link. This could impede the toe link's travel, causing bending stresses and potential fracture. A fractured toe link would affect vehicle handling and could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the toe links with revised parts.
A failure of this component (suspension) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
On certain vehicles, the turbocharger oil supply tube may have been improperly brazed. This could allow engine oil to leak and come in contact with hot surfaces, increasing the risk of fire resulting in injury and/or damage to property. Correction: Dealers will inspect oil supply lines and replace as required.
A failure of this component (powertrain) may increase the risk of a crash or injury.
Authorized dealerships will inspect the vehicle and complete all necessary repairs free of charge (parts and labor).
Official Transport Canada safety campaigns, Canadian motor vehicle safety compliance standards and live VIN specifications.
Explore safety recall records by model year.